First and foremost, KeepUsUp is an easy-to-use, non-technical tool for monitoring the stability and health of your website. The entire service can be operated through email with us in order to make the process as fluid and hassle-free as possible.

If you’d prefer to take control yourself, you can also give us the info we need through our website using the Dashboard. We’re happy to work with whatever way you find easiest.

To use KeepUsUp, the first thing you’ll need to do is give us a series of URLs to look at. Once we have them, we will routinely visit these pages every few minutes to make sure they are still available, responding in a timely manner, and displaying correctly. We have a series of computers in various different locations to do this and they all communicate with each other to make sure there aren’t any mistakes in their findings.

Once we’ve collected our results we then email them to you in an easy-to-understand manner so you can see quickly and clearly where the issues with your site lie. If you like, we’ll also happily guide you through what we found and explain where the problems occurred. Just ask us in an email.

Above is an example of the kind of thing you will receive from us.
Above is an example of the kind of thing you will receive from us.

 

If you’d like to know more about the meaning of some of the results you’ll see in your emails, our Knowledge Base contains articles explaining website uptime and the meaning of a website’s speed, as well as a description of down statuses.

To help with navigating and using the site we also have a handy website walkthrough that explains how to use the different parts of KeepUsUp.

 

Our service doesn’t end after we’ve given you our findings though. We’ll also happily take a closer look at your site as part of our free diagnostics service. If you’ve had issues or your site just needs a tune-up, then we’ll happily work with you or your webmaster to get things resolved.

KeepUsUp is an all-inclusive website maintenance service. We aim to keep your site up and running smoothly, without bombarding you with technical jargon, so you can worry about the more important things in your business.

KeepUsUp Support Team

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